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Connected processes for better banking

Learn how automating banking processes can improve business management and operations WITH CRITICAL SOFTWARE'S CASE STUDY

CRITICAL Software's case study for the financial services industry, ‘Connected Processes for Better Banking', looks at how automating banking processes can improve business management and operations and drive growth through better customer support.

Read about:

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  • The Business Process Management solution for banking
  • The implementation of IBM’s ‘Business Process Manager’ tools
  • How to reduce operational risk and improve service levels through automating processes
  • How to measure and monitor ‘quality-of-service’ indicators to increase customer satisfaction
  • How to eliminate errors by reducing the reliance on human decisions
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